Senior Workers' Compensation
Claims Specialist
Windley Ely Inc. is looking to recruit permanent full time Senior Workers' Compensation Claims Specialists for its London office.
Employment Responsibilities:
Manage WE's business relationships with several of our more than 200 existing corporate clients including:
- meeting with clients to review internal workplace injury issues
- managing complex workplace injury claims, minimizing timeloss and claim costs through early intervention and proactive co-ordination of services
- ensuring regular and open lines of communication with clients and the provincial Boards
- acting both as account manager and as a direct contact and resource person concerning workers' compensation claims management issues for senior human resource
- claims management
- health and safety personnel within our client companies
Provide clients with regular updates concerning:
- their workers' compensation claim costs and experience rating position
- statistical reports detailing accident frequency and accident trends
- claim cost projections
Supervise a team of claims specialists, providing guidance and assistance with respect to:
- reviewing claim files
- interpreting provincial workers' compensation legislation, policies and procedures
- filing reports of injury, identifying appeal issues, drafting letters of objection
- implementing action plans
- coordinating case management activities including developing, implementing and monitoring return to work and rehabilitation strategies
- facilitating 3rd party interventions (functional capacity evaluations, independent medical evaluations).
Liase with our appeals personnel identifying appeal issues, providing claim cost projections prior to appeals and where so required drafting written submissions to various provincial appeals bodies
Provide clients with on-site assistance by attending mediations, ergonomic assessments, field investigations and provision of workers' compensation training
Conduct meetings with potential new clients, assessing service requirements and presenting business solutions tailored to service clients' needs
Qualifications:
Paralegal license would be an asset
Minimum of 3 years work experience in a workers' compensation claims management capacity either at the WSIB (or a similar provincial workers' compensation board-commission) or in an in-house capacity at a private company with corresponding knowledge of workers' compensation statutes, policies and procedures, experience rating analysis and workplace health and safety
Post Secondary Education, preferably in a related field, or a human resource and/or health and safety and/or insurance certificate-designation are assets. In the absence of these qualifications, significant consideration will be given to applicants with claims management experience in excess of the minimum three years
Supervisory experience and a high level of oral and written communication skills, ability to work within a demanding and fast paced environment, personal initiative and ability to work independently and to meet deadlines
Familiarity with Microsoft Word, Excel, and Outlook
Salary:
This is a permanent full time position.
Salary is negotiable and commensurate with experience and qualifications.
Please email resume to kristen@windleyely.com
You may also fax your resume to Kristen Ferreira at 519-657-4457.
Only those applicants that are selected for an interview will be notified. We thank all applicants for their interest in this position.
