Our services are customized to your business and your employees.

No two employees are exactly the same. We will design a customized return to work plan for each employee based on their medical condition and capabilities in coordination with you, the employer, to ensure a successful early and safe return to work. The objective is to make sure that employees who have the ability to be productive in some capacity are at work through modified duties or hours for a short period of time prior to returning to their pre-disability duties and schedule.

Industry-best Technology is at the foundation of what we do.

The best-in-class technology we use provides data-driven insights that give you a clear view of the bigger picture–the financial impact short-term absence has on your business. Just a few of the things we analyze:

• Frequency and duration of absences/claims
• Demographic and workplace trends
• Absences by division, location, and other variables relevant to your organization
• Year-over-year information to help you identify seasonal trends
• Areas of injury/ illness to identify possible areas for internal health and safety initiatives

We always deliver a personal touch.

Our approach is rooted in treating employees as human beings, with the respect they deserve. We connect with them on a personal level to ensure they have the information they need and the best possible experience, even in the face of claim denials. We work hard to create a partnership with free-flowing communication amongst all stakeholders, while maintaining the privacy of your employees and respecting applicable laws and regulations.

Innovative solutions on a case-by-case basis.

Unlike with other claims-management companies, our Claims Specialists aren’t confined to a static checklist. They’re equipped with expertise and a deep understanding of the claim experience. That means they’re able to go beyond the expected and think outside the box to find innovative solutions.

Consistent messaging and open communication.

With Windley Ely managing your Short-Term Disability, you gain full, real-time insight into the actions taken by our in-house team of Specialists on your claims. We also provide you with period reports that include month-by-month statistics on the injury and illness categories that are trending in your organization.

That’s why we consult with our aligned internal partners to provide consistent guidance and support to all employees engaged in the absence management program.