Total Claims Management Program

Our Total Claims Management Program (TCMP) is a comprehensive solution to fully outsource your workers’ compensation claims and account management. We build partnerships with our clients, developing a deep understanding of their operations to provide unique customer service and value.


Account Management

Windley Ely has a deep knowledge of each province’s experience rating system. We can provide classification and account management analysis to ensure your corporate account structure is optimally designed to minimize costs within the various provinces.


Administrative Coverage

Our clients know they can rely on us for all things Workers’ Comp related. WE are much more than claims management support and truly embrace the partnership model. We are there to provide support to all areas of the business that touch Workers Comp such as Human Resource, Health and Safety, Payroll/Finance, Risk, Legal.

clipboard check

Claim Management

Windley Ely is experienced in all areas of complex claims management, from occupational disease through to workplace fatalities. We have over 200 years of experience in Canadian workers’ compensation, including prior Board Adjudicators and Paralegals.

Windley Ely’s TCMP solution will work to ensure your claim denial rates increase, while maximizing your savings in areas of Cost Relief, Transfers of Costs, and accelerating claim closures.

Chart Icon

Improved Rates & Less Time

Windley Ely’s attention to detail and thorough accident investigation help our customers enjoy one of the industry-leading claim denial rates. Additionally, with our customized return-to-work programs, suitable offers of modified duties reduce the frequency of lost time claims.

bag graphic

Leading Processes

We build partnerships with our clients, developing a deep understanding of their operations and H&S processes. This allows us to provide unique, expert guidance and customized RTW plans to get employees back to work quickly and safely.

technology insurance

Software & Reporting

Our proprietary software, WE Claims, was developed specifically for occupational claims management and is the easiest to use and one of the most customizable platforms in the industry.

Partnering with Windley Ely and our TCMP solution means the full management of all claims from initial reporting to resolution.

WE works to minimize your employees’ lost time, lower average claim costs, generate smaller premiums and ultimately create greater return to shareholders.

Our TCMP solution is a flat fee service so you won’t be surprised by additional expenses and can budget your resources effectively. Unlike an hourly consulting model, we monitor your claims closely to ensure that no claim slips through the cracks and all cost saving opportunities are captured.

Person at Computer

Windley Ely is able to improve your workers’ compensation claims management by striving to outpace our peers in 5 key areas:

hand holding group

Unmatched Service

bag graphic

Challenging Entitlement

Employee Leasing Icon

Minimizing Lost Time

hand money

Cost Relief and Cost Transfer


Account Management

We take a holistic approach to workers’ compensation, with a sharp eye for cost management and workplace productivity. Our end-to-end managed service model provides superior claims management at a lower price than your current solution.

HBC Logo

“The team at Windley Ely have proved to be very effective at partnering with us in our efforts to reduce the impact of workplace injuries. They have made a significant difference by reducing our bottom line costs.”

Claims Management Employees

Because workers’ compensation is our area of expertise, we are able to provide exceptional service at a cost that is lower than the cost of managing this process internally.

In addition, we are able to be considered ‘the bad guys’ and allow your team to reference us as the party pushing for a return to regular duties. This prevents blame from being aimed at your internal H&S team.

Our Locations

1200 Commissioners Rd E
Unit 103
London ON N5Z 4R3
Phone: 877.947.2090
Get Directions >

204 Notre-Dame Street Ouest,
Suite 201
Montréal QC H2Y 1T3
Phone: 855.231.5236
Get Directions >

322-11th Ave S.W.
Suite 205
Calgary AB T2R 0C5
Phone: 800.562.7001
Get Directions >

555 Legget Drive Tower A,
Suite 700
Ottawa ON K2K 2X3
Phone: 855.518.5152
Get Directions >

510 Seymour Street,
Suite 620
Vancouver BC V6B 1V5
Phone: 800.562.7001
Get Directions >

Contact Us

  • This field is for validation purposes and should be left unchanged.