Total Claims Management Program
Our Total Claims Management Program (TCMP) is a comprehensive solution to fully outsource your workers’ compensation claims and account management. We build partnerships with our clients, developing a deep understanding of their operations to provide unique customer service and value.
Windley Ely has a deep knowledge of each province’s experience rating system. We can provide classification and account management analysis to ensure your corporate account structure is optimally designed to minimize costs within the various provinces.
Our clients know they can rely on us for all things Workers’ Comp related. WE are much more than claims management support and truly embrace the partnership model. We are there to provide support to all areas of the business that touch Workers Comp such as Human Resource, Health and Safety, Payroll/Finance, Risk, Legal.
Windley Ely is experienced in all areas of complex claims management, from occupational disease through to workplace fatalities. We have over 200 years of experience in Canadian workers’ compensation, including prior Board Adjudicators and Paralegals.
Windley Ely’s TCMP solution will work to ensure your claim denial rates increase, while maximizing your savings in areas of Cost Relief, Transfers of Costs, and accelerating claim closures.
Improved Rates & Less Time
Windley Ely’s attention to detail and thorough accident investigation help our customers enjoy one of the industry-leading claim denial rates. Additionally, with our customized return-to-work programs, suitable offers of modified duties reduce the frequency of lost time claims.
We build partnerships with our clients, developing a deep understanding of their operations and H&S processes. This allows us to provide unique, expert guidance and customized RTW plans to get employees back to work quickly and safely.
Software & Reporting
Our proprietary software, WE Claims, was developed specifically for occupational claims management and is the easiest to use and one of the most customizable platforms in the industry.
Partnering with Windley Ely and our TCMP solution means the full management of all claims from initial reporting to resolution.
WE works to minimize your employees’ lost time, lower average claim costs, generate smaller premiums and ultimately create greater return to shareholders.
Our TCMP solution is a flat fee service so you won’t be surprised by additional expenses and can budget your resources effectively. Unlike an hourly consulting model, we monitor your claims closely to ensure that no claim slips through the cracks and all cost saving opportunities are captured.
Windley Ely is able to improve your workers’ compensation claims management by striving to outpace our peers in 5 key areas:
Minimizing Lost Time
Cost Relief and Cost Transfer
We take a holistic approach to workers’ compensation, with a sharp eye for cost management and workplace productivity. Our end-to-end managed service model provides superior claims management at a lower price than your current solution.
“The team at Windley Ely have proved to be very effective at partnering with us in our efforts to reduce the impact of workplace injuries. They have made a significant difference by reducing our bottom line costs.”
Because workers’ compensation is our area of expertise, we are able to provide exceptional service at a cost that is lower than the cost of managing this process internally.
In addition, we are able to be considered ‘the bad guys’ and allow your team to reference us as the party pushing for a return to regular duties. This prevents blame from being aimed at your internal H&S team.