Comprehensive Claims Management
A robust workers’ compensation claims management service that’s ideal for companies looking for a turnkey disability management service. It provides direct access to our SMEs, advanced reporting and financial analysis and the ability to integrate additional service modules — the perfect solution for controlling and containing the expenses associated with your company’s Workers’ Compensation claims.

Workers’ Comp Claims Management Simplified
Managing internal claims can be a daunting and time-consuming task, full of complexities, with no room for error. Navigating through the intricacies of WCB legislation, policies, and procedures, understanding their application to each claim, and comprehending the potential impact on costs require considerable expertise.
The crux of successful workers’ comp claims management lies in active engagement with a claim right from its inception, preferably starting from the exact date of the incident. Making informed claim decisions and effectively processing claims from start to finish are crucial for maintaining control over expenses.
Windley Ely’s Total Claims Management wraps decades of expertise into a turnkey service that can be fully customized to your organizational needs. WE’s program gives you national coverage, access to subject matter experts, and seamless management all occupational workers’ compensation claims.
A History of Measurable Results
We’ve helped companies of all sizes, across a multitude of industries, unlock measurable cost savings.
27%
Claim denial rate
(CAN avg = 16%)
10x
Achieve up to 10x ROI on your claims management investment
25+
years as Canada’s leading
provider of disability
management services
750,000+
workers under
our management
50+
appeal wins
annually that
exceed $100K
$35M
in annual rebates and
premium discounts
secured for WE clients

Why Partner with Windley Ely for Your Workers’ Comp Claims?
By entrusting Windley Ely with your workers’ compensation claims management, you gain the advantage of redirecting your focus to other vital aspects of your company’s operations. In essence, by allowing us to handle our business, you create a seamless environment for you to excel in yours. Rest assured that our expertise and experience will not only save you time but also enable you to effectively allocate your resources where they are needed most.
With over 200 years of Canadian Workers’ Compensation experience among our leadership team, we’ve perfected the underlying processes for optimum efficiency in order to ensure maximum cost savings for our clients. We create value by taking a proactive approach to disability claims management and employee health & safety initiatives by providing exceptional customer service backed by our proven processes and SMEs.
Windley Ely has been Canada’s leading disability management service provider for occupational disability claims since 1998.
Thanks to our national coverage, experienced subject matter experts (SMEs) across multiple departments, proven processes, and success in a multitude of industries — we can help you unlock significant savings while promoting employee well-being and safe return to work strategies.
What’s Included?
- Access to experienced Claims Specialists
- Access to WE’s 130+ SMEs, financial analysis, and legal teams
- Unlimited access to senior-level claims experts
- National claim submissions to appropriate provincial board
- Initial claim objections for qualifying claims
- Best-in-class injury reporting and analysis to reduce your WCB premiums
- Legal consultation for appeals
- Fully customizable WE Claims platform
- Regular review of WCB accounts, costs, and premiums
- Financial analysis and projections
- Return to Work (RTW) Program Design
- Account Setup & Management
- Audit Support
- Experience Rating & Claim Cost Analysis
- Historical Claim Reviews
- Industry-Specific Guidance