Short-Term Disability

We partner with you to administer your corporate STD plan, maintaining medical privacy and confidentiality and providing guidance and support to both your internal stakeholders and the absent employee throughout the process.

Our specialty is decreasing the duration of your employee absences/claims on a case-by-case basis.

We partner with you to administer your corporate STD plan, maximizing your organization’s productivity and cost savings by minimizing the impact of short-term disability claims. As a Windley Ely client, you get:

Services tailored to your business and to your employees

Streamlined processes, proven to reduce the financial impact of workplace absences and disruptions to your business

Our best-in-class technology enables real-time situational assessments based on current evidence-based best practices

Complete transparency, with ongoing communication and online access to claim information available 24/7

Our services are customized to your business and your employees.

No two employees are exactly the same. We will design a customized return to work plan for each employee based on their medical condition and capabilities in coordination with you, the employer, to ensure a successful early and safe return to work. The objective is to make sure that employees who have the ability to be productive in some capacity are at work through modified duties or hours for a short period of time prior to returning to their pre-disability duties and schedule.

Industry-best Technology is at the foundation of what we do.

The best-in-class technology we use provides data-driven insights that give you a clear view of the bigger picture–the financial impact short-term absence has on your business. Just a few of the things we analyze:

  • Frequency and duration of absences/claims
  • Demographic and workplace trends
  • Absences by division, location, and other variables relevant to your organization
  • Year-over-year information to help you identify seasonal trends
  • Areas of injury/ illness to identify possible areas for internal health and safety initiatives

We always deliver a personal touch.

Our approach is rooted in treating employees as human beings, with the respect they deserve. We connect with them on a personal level to ensure they have the information they need and the best possible experience, even in the face of claim denials. We work hard to create a partnership with free-flowing communication amongst all stakeholders, while maintaining the privacy of your employees and respecting applicable laws and regulations.

Employees at a Computer

Innovative solutions on a case-by-case basis.

Unlike with other claims-management companies, our Claims Specialists aren’t confined to a static checklist. They’re equipped with expertise and a deep understanding of the claim experience. That means they’re able to go beyond the expected and think outside the box to find innovative solutions.

Consistent messaging and open communication.

With Windley Ely managing your Short-Term Disability, you gain full, real-time insight into the actions taken by our in-house team of Specialists on your claims. We also provide you with period reports that include month-by-month statistics on the injury and illness categories that are trending in your organization.

That’s why we consult with our aligned internal partners to provide consistent guidance and support to all employees engaged in the absence management program.

Reviewing Insurance Policy
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“WE provides insight and expertise in complex claims issues resulting from their breadth of experience for various industries within the system. They understand the legislation and apply intelligent strategy that ensures significant results.”

Our Locations

1200 Commissioners Rd E
Unit 103
London ON N5Z 4R3
Phone: 877.947.2090
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204 Notre-Dame Street Ouest,
Suite 201
Montréal QC H2Y 1T3
Phone: 855.231.5236
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322-11th Ave S.W.
Suite 205
Calgary AB T2R 0C5
Phone: 800.562.7001
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555 Legget Drive Tower A,
Suite 700
Ottawa ON K2K 2X3
Phone: 855.518.5152
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510 Seymour Street,
Suite 620
Vancouver BC V6B 1V5
Phone: 800.562.7001
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